MAAKINS POLICIES

Welcome to All Makings Policies, we strongly advise all consumers and customers of Maakins to read and understand our policies before proceeding with any legal activity with Maakins, including the shipping and return process, Maakins is always here for everyone.

MAAKINS POLICIES

RETURN POLICY

REFUND POLICY

We understand that sometimes things don't work out as planned. That's why we offer

a hassle-free return policy for most items.

Please note: This policy applies to all purchases made on the MAAKINS website. In-

store return policies may differ.

1. RETURN TIMEFRAME:

 You have 29 days from the date of delivery to return your items.

2. WHAT CAN BE RETURNED:

 You can return any unused items in their original condition and packaging with

tags attached, excluding:

o Scarves, Shawls, Caps, Jilbabs, Bodysuits, body tops, swimwear

and leggings, Home Appliances

o Items purchased during a Sale

3. RETURN PROCESS:

 Ensure the following conditions are met:

o The item must be in its original packaging.

o The item must be unused and in its original condition with

attached tags.

o Provide the original receipt or invoice for returning

defective/damaged items.

 Maakins will Mail your return to the address to your subscribed email used

during Purchase

 For return orders exceeding AUD 75, we highly recommend using a

trackable shipping service or purchasing shipping insurance. We cannot

be held responsible for lost untracked items.

 Once we receive your return, we will send you an email notification.

 After inspecting the items, we will process your return within 14 business

days.

4. REFUNDS:

 We currently only offer store credit for returned items, valid for 1 year from

the date of issue.

 Refunds will only be issued for:

o Wrong size/colour of the product shipped by us

o Wrong product shipped by us

o Damaged/defective product shipped by us

 For credit card purchases, the refund will be transferred back to the original

card used.

 For PayPal purchases, the refund will be sent back to the original PayPal

account used.

 Service fees such as Cash on Delivery fees and shipping fees are not

refunded.

5. MISSING REFUND:

 If you haven't received your refund after 14 days, please check your bank

statement or contact your credit card company.

 If you still haven't received your refund, contact us at info@maaakins.com

6. EXCHANGES:

 We currently do not offer exchanges. You can return the item and place a

new order.

7. ORDER CANCELLATION:

 You can cancel your order before it is processed by contacting our customer

support team with your order number and contact details.

 If your order hasn't been shipped yet, you will receive a full refund, including

shipping fees.

8. REORDERING CANCELLED ITEMS:

 You can place a new order for the items you previously cancelled at any time

as long as they are in stock.

We hope this information is helpful! If you have any further questions, feel free

to:

 Email us at info@maakins.com

 Chat with us online through our website's chat box.

TERMS OF SERVICES

OVERVIEW

Welcome to MAAKINS! These Terms of Service ("Terms", "Terms of Service") outline

the rules and regulations governing your use of the Maakins website (the "Service")

operated by Maakins ("us", "we", or "our").

Your Agreement

By accessing or using the Service, you signify your acceptance of these Terms and

all applicable laws and regulations. If you disagree with any of these Terms, you are

prohibited from using the Service. These Terms apply to all visitors, users, and

others who access or use the Service.

Age Restriction

You represent that you are at least the age of majority in your state or province of

residence, or that you are the age of majority in your state or province of

residence and have given us your consent to allow any of your minor dependents to

use this site.

Prohibited Uses

In addition to other prohibitions as set forth in the Terms of Service, you are

prohibited from using the Service for:

 Unlawful purposes: Engaging in any illegal activity, including violating

international, federal, provincial, state, or local laws, regulations, or

ordinances.

 Infringement: Infringing upon or violating our intellectual property rights or

the intellectual property rights of others, including copyrights, trademarks,

patents, trade secrets, or other proprietary rights.

 Harmful activities: Harassing, abusing, insulting, harming, defaming,

slandering, disparaging, intimidating, or discriminating against any individual

or group based on any protected characteristic.

 Deception: Submitting false or misleading information, impersonating another

person, or engaging in any other form of deceptive behaviour.

 Harmful content: Uploading or transmitting viruses, malware, or other

malicious code that could harm the Service or any other website, computer

system, or network.

 Unauthorized data collection: Collecting or tracking the personal

information of others without their consent.

 Spam activities: Engaging in any form of spamming, phishing, pharming,

pretexting, spidering, crawling, or scraping.

 Immoral purposes: Using the Service for any obscene or immoral purpose.

 Security breaches: Interfering with or circumventing the security features of

the Service or any related website, computer system, or network.

We reserve the right to terminate your use of the Service for violating any of these

prohibited uses.

Disclaimer of Warranties and Limitation of Liability

WE MAKE NO GUARANTEES, REPRESENTATIONS, OR WARRANTIES,

EXPRESS OR IMPLIED, REGARDING THE SERVICE, INCLUDING, WITHOUT

LIMITATION, ITS ACCURACY, RELIABILITY, AVAILABILITY, TIMELINESS, OR

NON-INFRINGEMENT.

WE WILL NOT BE LIABLE FOR ANY DAMAGES ARISING FROM YOUR USE OF

THE SERVICE, INCLUDING, WITHOUT LIMITATION, DIRECT, INDIRECT,

INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE, OR EXEMPLARY

DAMAGES, EVEN IF WE ARE ADVISED OF THE POSSIBILITY OF SUCH

DAMAGES.

Some jurisdictions do not allow the exclusion or limitation of certain

warranties or liabilities, so some of the above limitations may not apply to you.

Indemnification

You agree to indemnify, defend, and hold harmless Maakins, our

parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors,

licensors, service providers, subcontractors, suppliers, interns and employees, from

any claim or demand, including reasonable attorneys' fees, made by any third party

due to or arising out of your breach of these Terms or your violation of any law or the

rights of a third party.

Severability

If any provision of these Terms is determined to be unlawful, void or unenforceable,

such provision shall nonetheless be enforceable to the fullest extent permitted by

applicable law, and the unenforceable portion shall be deemed to be severed

from these Terms, such determination shall not affect the validity and enforceability

of any other remaining provisions.

Termination

We may terminate or suspend your access to the Service immediately, without prior

notice or liability, for any reason, including, without limitation, if you breach

these Terms or if you engage in any activity that we deem to be harmful to the

Service or any other person.

Entire Agreement

These Terms constitute the entire agreement between you and us regarding your

use of the Service and supersede all prior or contemporaneous communications and

proposals, whether oral or written, between you and us.

Governing Law

These Terms and your use of the Service will be governed by and construed by the

laws of Australia, without regard to its conflict of law provisions.

Changes to the Terms of Service

We reserve the right to update, change or replace any part of these Terms at any

time by posting updates and/or changes to our website. It is your responsibility to

check our website periodically for changes. Your continued use of or access to the

Service following the posting of any changes to these Terms

We hope this information is helpful! If you have any further questions, feel free

to:

 Email us at info@maakins.com

 Chat with us online through our website's chat box.

PRIVACY POLICY

This Privacy Policy describes how your personal information is collected,

used, and shared when you visit or make a purchase from modelle.com.au (the

"Site").

Personal Information We Collect:

 Device Information: We collect information about your device, including web

browser, IP address, time zone, and cookies, to understand your browsing

activity and interactions with the Site.

 Order Information: When you purchase from the Site, we collect your name,

billing and shipping addresses, payment information (including credit card

numbers), email address, and phone number.

We refer to this information collectively as "Personal Information."

How We Use Your Personal Information:

 Order Information: We use your Order Information to fulfil your orders,

process payments, arrange shipping, and provide invoices and order

confirmations. Additionally, we may use it to:

o Communicate with you.

o Screen orders for potential risk or fraud.

o Provide information or advertising related to our products or services,

aligned with your preferences.

 Device Information: We use your Device Information to improve the Site,

analyse customer behaviour, and optimize marketing and advertising

campaigns.

Sharing Your Personal Information:

We share your Personal Information with third-party service providers like:

 Shopify: Our online store platform

(Shopify Privacy Policy).

 Google Analytics: Helps us understand site usage (Google Privacy Policy).

You can opt-out here.

We may also share your information to comply with legal requirements, respond to

legal requests, or protect our rights.

Behavioural Advertising:

We use your Personal Information to deliver targeted advertisements or marketing

communications that may be of interest to you. You can opt out of these services by

clicking below:

o Facebook

o Google

o Bing

o You can also opt-out through the Digital Advertising Alliance: Here

Your Rights:

If you are a European resident, you have the right to access and control your

personal information. You can request correction, update, or deletion of your

information. Contact us at info@maakins.com for assistance.

Data Retention:

We retain your Order Information for our records unless you request deletion.

Changes:

We may update this Privacy Policy to reflect changes in practices or legal

requirements.

For more information or to make a complaint, contact us at info@maakins.com or by

mail:

Maakins

[Re: Privacy Compliance Officer]

Melbourne, VIC, 3000,

Australia

SHIPPING POLICY

Welcome to MAAKINS! This Shipping Policy outlines the terms and conditions

governing the shipment of your orders. Please review this policy carefully before

placing an order.

Shipping Zones:

 Domestic: We ship within Australia.

 International: We ship to all countries Worldwide

Shipping Costs:

Domestic Shipping:

 Free Standard Shipping: Orders of AUD 100.00 and over qualify for free

standard shipping.

 Standard Shipping: AUD 10 for orders under AUD 100.00.

 Express Shipping (1-3 Days): AUD 15.00 for all orders.

 Discounted Express Shipping: AUD 20.00 for orders of $100.00 and over.

International Shipping:

 Free Standard Shipping: Orders of AUD 149.99 and over qualify for free

standard shipping.

 Standard Shipping: AUD 30.00 for orders under AUD 149.99.

 Express Shipping: AUD 50.00 for all orders.

 Discounted Express Shipping: AUD 30.00 for orders of AUD 149.99 and

over.

Delivery Timeframes:

Please note: These are estimated delivery times and may vary depending on factors

such as customs clearance and distance.

Domestic Shipping:

 Standard Shipping:

o Same State: 1-2 business days

o Inter-State: 2-4 business days

 Express Shipping:

o Same State: 1 business day

o Inter-State: 1-2 business days

International Shipping:

 Standard Shipping: 7-17 business days

 Express Shipping: 7-14 business days

Order Processing Time:

Orders typically take 1-2 business days to process before they are shipped

depending on the seller

Shipping Carriers:

We primarily use Australia Post for domestic and international shipments. In rare

cases, we may use Aramex.

Tracking Information:

Once your order is processed and shipped, you will receive a notification email with

a tracking number. You can also track your order by logging into your account

dashboard.

Returns & Exchanges:

Please refer to our Returns & Exchanges Policy for information on returning or

exchanging your order: Returns & Exchanges Policy: https://maakins.com

Additional Information:

 National, seasonal, and declared holidays are non-operating days and

may affect delivery times.

 For return orders exceeding AUD 75, we highly recommend using a

trackable shipping service or purchasing shipping insurance. We cannot

be held responsible for lost untracked items.

 Please be aware that you may be responsible for any import duties and

taxes once your order reaches your destination country. The customs

office of the destination country determines these charges, which are not

included in the shipping cost.

We hope this information is helpful! If you have any further questions, feel free

to:

 Email us at info@maakins.com

 Chat with us online through our website's chat box or on our Instagram

page

Thank You!

We hope all our dedicated customers will comply with all policies and protocols

thanks for shopping with Maakins